If it’s unworn, unwashed, and still has the tags and hygiene liner attached, you can send it back within 20 days of delivery. You’ll receive a store credit or exchange (we don’t offer refunds), and we’ll help you find something that feels just right.

We can only accept returns if the hygiene sticker is still attached and the item is in original condition. If it's been removed or looks worn, we won’t be able to process your return - thanks for understanding!

Yes - return postage is at your own cost unless your item is confirmed as faulty or incorrect. Be sure to use a tracked service, just in case!

Sunny Dé offers exchanges or store credit only. Once your return is approved, we’ll send you a digital credit to use any time, or help you arrange an exchange.

Once your return reaches us and is approved, give us up to 5 business days to process it. You’ll get an email with your store credit code or exchange instructions as soon as it's ready.